HELP/FAQ
RUH ROH!
We’re a small brand doing our best to keep everything transparent — from production timelines to packaging details.
If something isn’t covered below, feel free to reach out. ♡
Sometimes this information may be outdated - let us know if you see any errors!
ORDER STATUS
These binders are currently being made and will not be ready until November 2026.
Standard Binders - WHITE/PINK/PURPLE/BLUE/GREEN
4 Pocket
9 Pocket
12 Pocket
Toploader Binders - WHITE/PINK/PURPLE/BLUE/GREEN
1 Pocket
2 Pocket
4 Pocket
Current Status: IN STOCK - SELECT COLOURS & DESIGNS
Last Updated: Jul 27, 2026
Current Status: SOLD OUT - In Production for November Drop.
Last Updated: July 27th, 2026
LOCAL PICK UP
-must bring ID & order #
- can authorize another person to pick up only at this location
- email or DM to book a pick up tiime, no processing time required - do not need to wait for pick up confirmation email
Please have your confirmation email and ID when picking up your order. If authorizing another person for pick up - please send in an email at least 24 hours prior.
SHIPPING POLICIES
No - the buyer will be responsible for any tariff, duties or custom taxes required by their country.
For the most part yes - this may change as our couriers. Please select the product to view the estimated shipping costs.
ORDER CHANGES
Kickstarter orders cannot be cancelled as the productions were made to order.
Orders placed on the website can be cancelled or adjusted as long as they have not shipped.
If you need to update your items, change your address, or cancel your order, please contact me as soon as possible so I can catch it before it leaves our facility.
Once an order has shipped, I am no longer able to make changes or cancel it.
Unfortunately with our couriers - when any items are returned to sender, they will be disposed of. We do not receive these products back.
Once orders have left the warehouse, you are not able to cancel the orders. Any orders that were unsuccessfully delivered due reasons not limited to duties not paid, order not picked up as requested by your local post office, etc, will not receive a refund.
I physically cannot accept returns once your order has been shipped — all sales are final with no refunds available.
Exchanges can only be made before your order ships. After your order has left the facility, I cannot process exchanges.